About This Course
A practical AI program for owners and operators of small businesses. Use ChatGPT, Claude, and a handful of automation tools to handle marketing, customer service, bookkeeping prep, and admin work so you can focus on customers and growth.
What You'll Achieve
- Save several hours per week on admin and customer comms
- Automate one full workflow end to end
- Use AI for marketing without losing your voice
- Build a playbook your team can reuse
Tools You'll Learn
ChatGPT
Email replies, marketing copy, summaries.
Claude
Document analysis, contracts, policy drafts.
Zapier or Make
Workflow automation across your tools.
What You'll Learn
AI fundamentals for owners
- What AI actually does for a business
- Picking the right tool per task
- Privacy and customer data
- Cost control
Marketing on autopilot
- Social posts and email sequences
- Local SEO content
- Customer review responses
- Ad copy generation
Customer service workflows
- AI-drafted email replies
- FAQ generation from past tickets
- WhatsApp and SMS templates
- Escalation rules
Admin and bookkeeping prep
- Expense categorisation drafts
- Supplier comms
- Contract summarisation
- Quote and invoice templates
Capstone project
- Pick one workflow, fully automate it
- Track time saved
- Document the playbook
- Train a team member
No Experience? That's the Point.
Most of our students start from scratch. We give you the skills, the AI tools, the CV support, and a community that backs you from Day 1 to your first job and beyond.
Apply Now. Seats Are Limited